RETURN & REFUND POLICY

AT POKAR, WE CARE ABOUT THE QUALITY OF OUR PRODUCTS AND YOUR EXPERIENCE WITH EVERY ORDER.

IF YOU RECEIVE AN INCORRECT, DAMAGED, OR DEFECTIVE ITEM, PLEASE CONTACT US AT HELLO@POKAR.US AS SOON AS POSSIBLE AFTER DELIVERY.

INCLUDE YOUR ORDER NUMBER, A DESCRIPTION OF THE ISSUE, AND CLEAR PHOTOGRAPHS SO WE CAN REVIEW YOUR REQUEST.

IF A RETURN IS AUTHORIZED, WE WILL PROVIDE INSTRUCTIONS ON HOW TO PROCEED.

PLEASE DO NOT SEND ITEMS BACK WITHOUT CONTACTING US FIRST.

ELIGIBLE REFUNDS WILL BE PROCESSED TO THE ORIGINAL PAYMENT METHOD, SUBJECT TO APPLICABLE CONSUMER PROTECTION LAWS.

FOR QUESTIONS ABOUT RETURNS, REFUNDS, OR YOUR ORDER, CONTACT:

HELLO@POKAR.US

POKAR® — CDMX × NYC